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Unthinkable

PRIVACY POLICY

Last updated October 14, 2026

This Privacy Policy describes how Omar Zidan, doing business as Unthinkable ("Unthinkable," "we," "us," or "our"), collects, uses, and protects your information when you use the Unthinkable mobile application, website, and related services (the "Service"). Where the law requires consent for a specific practice (for example, access to your location), we ask for it separately in the app.

Information we collect

  • Account information. When you create an account, we collect your email address and the authentication details needed to sign you in (from Apple or Google if you sign in with them).
  • Content you create. Conversations with the AI Advisor, opportunities you save, reports you submit, and other inputs you provide within the app.
  • Usage data. How you interact with the Service, such as screens viewed, opportunities opened, searches run, AI messages sent, and steps completed during sign-up and purchase. We use this to operate features, personalize your feed, enforce usage limits, and understand where the app needs work. We also keep a log of the opportunity data our servers send to your account, including when it was sent, which part of the Service asked for it, how much, and the IP address it was sent to, to protect the Service and prevent abuse.
  • Session recordings. We record how you move through the app, including the screens you open, taps, scrolling, and how long each screen is shown. These recordings are linked to your account and we use them to find places where the app is confusing or broken. Anything you type into a form field is hidden before the recording leaves your device, and we exclude your email address and your AI Advisor conversations from recordings entirely. We do not record your screen outside the app, and we do not capture audio, photos, or camera input.
  • Location. If you grant permission, we use your device's approximate location solely to find businesses and opportunities near you. It is used at the time of your request and is not used to track you.
  • Push notification tokens. If you enable notifications, we store your device's push token so we can deliver them. Tokens that stop working are deleted.
  • Purchases. Your subscription status and purchase history, as reported by Apple through RevenueCat.
  • Device identifiers and advertising measurement. An identifier for this app on your device (Apple's identifier for vendors), an app-specific identifier created by Meta's software, your IP address, and basic device information. If you allow tracking when iOS asks, also your device's advertising identifier (IDFA). See "Advertising measurement" below.
  • Log and network data. Our infrastructure providers process IP addresses and request logs for security and operations, and retain them for limited periods.

How we use your information

  • To provide, operate, and maintain the Service.
  • To rank and personalize your opportunity feed based on the categories you view and save in the app.
  • To enforce usage limits tied to your subscription tier.
  • To improve and develop new features.
  • To diagnose usability problems by reviewing recordings of how the app is used.
  • To measure which of our ads bring people to the app, as described below.
  • To communicate with you about your account, your subscription, security, or support requests.
  • To respond to refund requests. If you ask Apple to refund a subscription, we tell Apple whether you used the app during the period you paid for and whether we think the refund should be granted. Apple makes the decision.
  • To detect, prevent, and address fraud, abuse, or technical issues, including suspending accounts that break our Terms.

Advertising measurement

We measure which of our ads bring people to the app:

  • Meta receives app events from Meta's software in the app (the app being installed and opened, sign-up completed, tapping Subscribe, and purchases with their amount and currency), together with the app-specific identifier, IP address, and device information described above. Meta also receives subscription events from RevenueCat. If you allow tracking when iOS asks, these events also include your advertising identifier.
  • Meta also receives events from the web version of the Service at app.unthinkableapp.com through Meta's pixel (pages viewed, sign-up completed, starting checkout, saving an opportunity, and purchases with their amount and currency), together with your IP address, browser information, and a Meta cookie. The pixel does not run for visitors in the EEA, the UK, or Switzerland, or when your browser sends a Global Privacy Control signal.

If you decline tracking when iOS asks, we do not collect your advertising identifier and do not use it to track you across other companies' apps and websites. Meta may use what it receives under its own terms and privacy policy.

AI processing

When you use the AI Advisor or AI-generated explanations, the prompts and relevant context are sent to Google's Gemini API to generate a response. We do not use your conversations to train AI models. Google states that data submitted through its paid Gemini API is not used to train Google's models; your prompts are otherwise processed under Google's API terms. Do not share sensitive personal, financial, or confidential information you would not want processed by a third-party AI provider.

Third parties that receive data

These are the service providers the Service sends data to, and why:

  • Supabase. Database, authentication, and hosting of your account and content; sends your sign-in emails.
  • Cloudflare. Hosts our servers and this website, and processes IP addresses and request logs.
  • Google. Gemini (AI responses), Places and Maps (the local opportunity finder), and Google sign-in if you use it.
  • Apple. In-app subscription purchases, Sign in with Apple, push notifications, and maps in the local opportunity finder. If you ask Apple for a refund, Apple also receives whether you used the app during the period you paid for.
  • RevenueCat. Manages subscription status and receipts, and answers Apple's refund requests for us; receives your account ID, purchase history, the device identifiers described above, and how many opportunities you have viewed since your latest payment.
  • PostHog. Product analytics and session recordings, used to understand feature usage and improve the Service.
  • Meta. Advertising measurement, as described above.
  • GeoNames. City population data for searched locations.
  • Komoot (Photon). Place search: receives the place names you type into the location search, and your IP address.

We do not sell your personal information for money, and we do not share it with data brokers.

Storage on your device

The app keeps some information on your device so it works between visits: your sign-in session, your preferences, and an analytics identifier. The iOS app does not use advertising cookies. The web version at app.unthinkableapp.com also stores Meta's advertising cookie when the pixel described above runs. This website, unthinkableapp.com, does not use advertising cookies or tracking pixels.

Data retention and deletion

We keep your information for as long as your account is active or as needed to provide the Service. You may delete your account at any time from within the app (Settings), or by emailing us. When you delete your account, we delete your profile, saved content, AI conversations, and push tokens within 30 days; residual copies may persist in encrypted backups for up to 90 days before being overwritten. We may retain aggregated, de-identified data that cannot be linked to you, and transaction records as required by tax and accounting law. Logs of the opportunity data sent to your account are deleted after 30 days, unless the account is under review for breaking our Terms, in which case we keep them until the review, and any appeal, is resolved.

Your rights

Depending on where you live, you may have rights to access, correct, export, or delete your personal information. You can delete your account in the app, or contact us at support@unthinkableapp.com to make a request. We will verify requests using your account email and respond within the time required by applicable law.

California residents. You may request access to, deletion of, or a copy of your personal information, and you will not be discriminated against for exercising these rights. We do not sell personal information for money. The advertising measurement described above, where Meta receives identifiers and in-app and web events, may count as "sharing" for cross-context behavioral advertising under California law. You can limit it by declining tracking when iOS asks or, on the web, by turning on Global Privacy Control in your browser, and you can send requests about it to support@unthinkableapp.com; we respond within 45 days. We do not use or disclose sensitive personal information beyond what is necessary to provide the Service.

Users in the EEA, UK, and Switzerland. We process your data on these legal bases: performance of our contract with you (your account, features, and purchases); our legitimate interests (security, product analytics, service improvement, and measuring our advertising); your consent (location access, and tracking when iOS asks); and compliance with legal obligations. Your data is processed in the United States; where required, our service providers rely on Standard Contractual Clauses or equivalent safeguards for international transfers. You have the rights to access, rectify, erase, restrict, and port your data, to object to processing, and to withdraw consent at any time, by contacting support@unthinkableapp.com. You may also lodge a complaint with your local supervisory authority.

Children's privacy

The Service is intended for users 18 years of age and older, and everyone who creates an account confirms that they are. We do not knowingly collect personal information from anyone under 18; if we learn that we have, we delete it, including the account.

Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we learn of a security breach affecting your personal information, we will notify you and any applicable regulators as required by law, without undue delay.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above, and for material changes we will provide notice in the app or by email before they take effect.

Contact us

Questions about this policy? Email us at support@unthinkableapp.com.